Shipping policy

Shipping Policy

At ObiLuma, we are committed to delivering your order as quickly and safely as possible. This Shipping Policy explains how orders are processed and shipped through our store.

Shipping Location

Currently, ObiLuma only ships to customers located in the United States.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Estimated Delivery Time

United States: 7–12 business days

Please note that delivery times are estimates and may vary depending on shipping carrier delays, customs processing, weather conditions, or high demand periods.

Shipping Cost

We currently offer free shipping on all orders within the United States.

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take 1–3 business days to update after the order has been shipped.

You can track your package using the tracking link provided in your shipping confirmation email.

Incorrect Shipping Address

Please make sure your shipping address is correct when placing your order.

ObiLuma is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly.

If you still need assistance, please contact us and we will do our best to help resolve the issue.

Contact

If you have any questions about shipping, please contact us:

Email: obiluma.shop@gmail.com